Impacting companies around the globe:
Impacting companies around the globe:
Turn feedback into action for business growth
AI-powered insights that help you understand what customers actually want.
Cut our churn by 34% in the first month.
-Sarah Chen
Mission
We help businesses truly understand their customers
Clarity over complexity
AI-powered insights that help you and your team understand what customers actually want.
Clarity over complexity
AI-powered insights that help you and your team understand what customers actually want.
Clarity over complexity
AI-powered insights that help you and your team understand what customers actually want.
Data-driven decisions
Gut feelings are great, but data is better. We give you the evidence to back every move you make.
Data-driven decisions
Gut feelings are great, but data is better. We give you the evidence to back every move you make.
Data-driven decisions
Gut feelings are great, but data is better. We give you the evidence to back every move you make.
Customer obsession
Your customers hold the answers. We help you listen to what they're really telling you — and act on it.
Customer obsession
Your customers hold the answers. We help you listen to what they're really telling you — and act on it.
Customer obsession
Your customers hold the answers. We help you listen to what they're really telling you — and act on it.
Process
From first call to first insight in weeks, not months
1/ Discovery call
We dig into your current feedback sources, pain points, and goals. No fluff, just clarity.
2/ Custom setup
We configure your AI tools to pull insights from reviews, surveys, tickets — wherever your customers talk.
3/ Dashboard + training
Your team gets a live dashboard and the know-how to use it. No PhD required.
4/ Ongoing optimization
We refine the system as your business evolves. Better data, better decisions, continuously.
1/ Discovery call
We dig into your current feedback sources, pain points, and goals. No fluff, just clarity.
2/ Custom setup
We configure your AI tools to pull insights from reviews, surveys, tickets — wherever your customers talk.
3/ Dashboard + training
Your team gets a live dashboard and the know-how to use it. No PhD required.
4/ Ongoing optimization
We refine the system as your business evolves. Better data, better decisions, continuously.
1/ Discovery call
We dig into your current feedback sources, pain points, and goals. No fluff, just clarity.
2/ Custom setup
We configure your AI tools to pull insights from reviews, surveys, tickets — wherever your customers talk.
3/ Dashboard + training
Your team gets a live dashboard and the know-how to use it. No PhD required.
4/ Ongoing optimization
We refine the system as your business evolves. Better data, better decisions, continuously.
Trial to paid conversion jumped 34% in 6 weeks. Cora showed us exactly where we were losing users.
Laura Massaro
Growth lead at Flowdesk
Trial to paid conversion jumped 34% in 6 weeks. Cora showed us exactly where we were losing users.
Laura Massaro
Growth lead at Flowdesk
Trial to paid conversion jumped 34% in 6 weeks. Cora showed us exactly where we were losing users.
Laura Massaro
Growth lead at Flowdesk
what sets us apart
The smarter way to understand your customers
Data Analyst
$80k+
avg salary
2-4
weeks to get first report
$200
per actionable insight
50
feedback entries daily
18
months avg tenure
6mo
to hire and get started
Data Analyst
$80k+
avg salary
2-4
weeks to get first report
$200
per actionable insight
50
feedback entries daily
18
months avg tenure
6mo
to hire and get started
Data Analyst
$80k+
avg salary
2-4
weeks to get first report
$200
per actionable insight
50
feedback entries daily
18
months avg tenure
6mo
to hire and get started
Our AI solution
10x
faster than manual analysis
60s
from feedback to insights
$0
per insight processed
5k+
feedback entries daily
34%
avg conversion lift
3x
faster product decisions
Our AI solution
10x
faster than manual analysis
60s
from feedback to insights
$0
per insight processed
5k+
feedback entries daily
34%
avg conversion lift
3x
faster product decisions
Our AI solution
10x
faster than manual analysis
60s
from feedback to insights
$0
per insight processed
5k+
feedback entries daily
34%
avg conversion lift
3x
faster product decisions
We stopped guessing what customers wanted and started knowing. Cora paid for itself in the first month.
Claire Rosemary
Director of CX
Case study
From buried feedback to clear action
Snowflake was drowning in support tickets and NPS responses but had no systematic way to spot patterns. After implementing our solution, their product team could instantly surface the top friction points driving cancellations, and prioritize fixes that actually moved the needle.
41% reduction in churn
3.2x faster issue identification
2.4k+ feedback points analyzed monthly
We stopped guessing what customers wanted and started knowing. Cora paid for itself in the first month.
Claire Rosemary
Director of CX
Case study
From buried feedback to clear action
Snowflake was drowning in support tickets and NPS responses but had no systematic way to spot patterns. After implementing our solution, their product team could instantly surface the top friction points driving cancellations, and prioritize fixes that actually moved the needle.
41% reduction in churn
3.2x faster issue identification
2.4k+ feedback points analyzed monthly
We stopped guessing what customers wanted and started knowing. Cora paid for itself in the first month.
Claire Rosemary
Director of CX
Case study
From buried feedback to clear action
Snowflake was drowning in support tickets and NPS responses but had no systematic way to spot patterns. After implementing our solution, their product team could instantly surface the top friction points driving cancellations, and prioritize fixes that actually moved the needle.
41% reduction in churn
3.2x faster issue identification
2.4k+ feedback points analyzed monthly
We finally understand what our customers actually care about, not what we assumed they did.
Marcus Webb
Head of product
Case study
From feedback to competitive edge
Novara's customer feedback was scattered across reviews, emails, and social mentions — impossible to track at scale. With Memu, they unified every channel into one dashboard and uncovered the exact product and delivery issues costing them repeat purchases.
28% increase in repeat orders
67% fewer negative reviews
12k+ data points consolidated
We finally understand what our customers actually care about, not what we assumed they did.
Marcus Webb
Head of product
Case study
From feedback to competitive edge
Novara's customer feedback was scattered across reviews, emails, and social mentions — impossible to track at scale. With Memu, they unified every channel into one dashboard and uncovered the exact product and delivery issues costing them repeat purchases.
28% increase in repeat orders
67% fewer negative reviews
12k+ data points consolidated
We finally understand what our customers actually care about, not what we assumed they did.
Marcus Webb
Head of product
Case study
From feedback to competitive edge
Novara's customer feedback was scattered across reviews, emails, and social mentions — impossible to track at scale. With Memu, they unified every channel into one dashboard and uncovered the exact product and delivery issues costing them repeat purchases.
28% increase in repeat orders
67% fewer negative reviews
12k+ data points consolidated
Integrations
Connects with the tools your team already uses
Pricing
Plans that scale with your business
Essentials
$49/mo
Everything you need to start turning raw feedback into clear, actionable insights for your team.
1,000 feedback entries/month
Sentiment analysis
3 feedback sources
Weekly insight reports
Email support
Finally understand what our customers actually think.
Alex Rivera, Founder at Layup
Essentials
$49/mo
Everything you need to start turning raw feedback into clear, actionable insights for your team.
1,000 feedback entries/month
Sentiment analysis
3 feedback sources
Weekly insight reports
Email support
Finally understand what our customers actually think.
Alex Rivera, Founder at Layup
Essentials
$49/mo
Everything you need to start turning raw feedback into clear, actionable insights for your team.
1,000 feedback entries/month
Sentiment analysis
3 feedback sources
Weekly insight reports
Email support
Finally understand what our customers actually think.
Alex Rivera, Founder at Layup
Scale
$79/mo
Advanced analytics, unlimited sources, and dedicated support for teams ready to move faster.
Unlimited feedback entries
Advanced AI insights
Unlimited feedback sources
Real-time dashboard
Priority support
Great insights that used to need a full-time analyst.
Nina Okoro, VP of Product at Sentric
Scale
$79/mo
Advanced analytics, unlimited sources, and dedicated support for teams ready to move faster.
Unlimited feedback entries
Advanced AI insights
Unlimited feedback sources
Real-time dashboard
Priority support
Great insights that used to need a full-time analyst.
Nina Okoro, VP of Product at Sentric
Scale
$79/mo
Advanced analytics, unlimited sources, and dedicated support for teams ready to move faster.
Unlimited feedback entries
Advanced AI insights
Unlimited feedback sources
Real-time dashboard
Priority support
Great insights that used to need a full-time analyst.
Nina Okoro, VP of Product at Sentric
FAQS
Got questions?
We got answers
How does the platform collect customer feedback?
We pull from multiple sources — reviews, support tickets, surveys, social mentions — and consolidate everything into one dashboard automatically.
How quickly will I see results?
Can I connect my existing tools?
Is my data secure?
Can I switch plans later?
What kind of support do you offer?
How does the platform collect customer feedback?
We pull from multiple sources — reviews, support tickets, surveys, social mentions — and consolidate everything into one dashboard automatically.
How quickly will I see results?
Can I connect my existing tools?
Is my data secure?
Can I switch plans later?
What kind of support do you offer?
How does the platform collect customer feedback?
We pull from multiple sources — reviews, support tickets, surveys, social mentions — and consolidate everything into one dashboard automatically.
How quickly will I see results?
Can I connect my existing tools?
Is my data secure?
Can I switch plans later?
What kind of support do you offer?