About
We exist to make every customer heard
Born from the belief that no piece of feedback should go to waste, we turn noise into clarity so businesses can build what actually matters.
Mission
We help businesses truly understand their customers
Clarity over complexity
AI-powered insights that help you and your team understand what customers actually want.
Clarity over complexity
AI-powered insights that help you and your team understand what customers actually want.
Clarity over complexity
AI-powered insights that help you and your team understand what customers actually want.
Data-driven decisions
Gut feelings are great, but data is better. We give you the evidence to back every move you make.
Data-driven decisions
Gut feelings are great, but data is better. We give you the evidence to back every move you make.
Data-driven decisions
Gut feelings are great, but data is better. We give you the evidence to back every move you make.
Customer obsession
Your customers hold the answers. We help you listen to what they're really telling you — and act on it.
Customer obsession
Your customers hold the answers. We help you listen to what they're really telling you — and act on it.
Customer obsession
Your customers hold the answers. We help you listen to what they're really telling you — and act on it.
For the first time, our entire team is aligned on what customers actually care about. That changed everything.
Priya Sharma
VP of Product at Arcline
For the first time, our entire team is aligned on what customers actually care about. That changed everything.
Priya Sharma
VP of Product at Arcline
For the first time, our entire team is aligned on what customers actually care about. That changed everything.
Priya Sharma
VP of Product at Arcline
Team
Meet the team making feedback make sense
Elena Vasquez
Co-founder & CEO
Elena Vasquez
Co-founder & CEO
Elena Vasquez
Co-founder & CEO
Tom Nakamura
Co-founder & CTO
Tom Nakamura
Co-founder & CTO
Tom Nakamura
Co-founder & CTO
Aisha Khalil
Head of Product
Aisha Khalil
Head of Product
Aisha Khalil
Head of Product
Marc Dubois
Implementation Engineer
Marc Dubois
Implementation Engineer
Marc Dubois
Implementation Engineer
Rachel Soliman
Automation Specialist
Rachel Soliman
Automation Specialist
Rachel Soliman
Automation Specialist
Zainab Hadda
AI Consultant
Zainab Hadda
AI Consultant
Zainab Hadda
AI Consultant
FAQS
Got questions?
We got answers
How does the platform collect customer feedback?
We pull from multiple sources — reviews, support tickets, surveys, social mentions — and consolidate everything into one dashboard automatically.
How quickly will I see results?
Can I connect my existing tools?
Is my data secure?
Can I switch plans later?
What kind of support do you offer?
How does the platform collect customer feedback?
We pull from multiple sources — reviews, support tickets, surveys, social mentions — and consolidate everything into one dashboard automatically.
How quickly will I see results?
Can I connect my existing tools?
Is my data secure?
Can I switch plans later?
What kind of support do you offer?
How does the platform collect customer feedback?
We pull from multiple sources — reviews, support tickets, surveys, social mentions — and consolidate everything into one dashboard automatically.
How quickly will I see results?
Can I connect my existing tools?
Is my data secure?
Can I switch plans later?
What kind of support do you offer?